Vinted Members Express Anger About Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
